Answered: Unacceptable behavior

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iFjfd995jhDF

Freshly Joined Member
12+ hours ago I registered on your site to buy VPN.
For registration, I used a temporary email.
The first purchase order was test to get a password for the service.
Then I created a new order that was paid, but for some unknown reason my account, was not activated.
At the time I write this post, the transaction already has 108!!! confirmations.
I created a ticket for your support #44,951, also 12+ hours ago, during which time they did not answer me a single word!
I sent them email to info@perfect-privacy.com. No answer.
I sent feedback through website form. No answer.
After this, I do not want to use your service.
Return my funds to me.
 
Solution
PP Christian
stefan555 said:
warum gebt ihr diesem Typ nicht seinen Refund, damit er endlich verschwindet?
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I can't do anything about it, as I've already said. I also believe that these types of guys will never disappear. He was looking for stress right from the start. I don't care anymore. He's just making a fool of himself. If he had read our terms and conditions, he would know that there is no refund if he pays with Bitcoin. And if he now advertises this thread on all possible platforms, everyone can see for themselves and form their own judgement. Thanks for the free advertising. :cool:

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PP Christian said:
Thank you for your patience.
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How long will you experience my patience?
At first, I waited 72 hours while you appear here.
Now I'm waiting for the next 24 hours for refund...72+24=96.
What is wrong with you ? I used a lot of VPNs and any issue was solved in 2-3 hours!
Just send my coins back and I will leave this place forever.
 
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Polygon said:
What is wrong with you?

When I read your message, I would take an extra two weeks just because of your extremely unfriendly manner.
I hope you have to wait another two weeks. 😊😇
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Unfriendly manner ?
This is a business, there are no friends here.
I paid the money for the service - I didn't get a service - I create a ticket - I didn’t receive an answer and instead of it 72 hours of silence - then another 36 hours of silence.
Are you part of the pp team? No. Then gtfo with your important opinion.
 
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PP Christian said:
Please note: Refund is not at the top of our priority list.
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This is your officially declared service - "Perfect Privacy offers a full 7-day money-back guarantee on all subscriptions".
I can tell you how simple it is.
You open a wallet with a balance from my translation - Click Max - Click Send - That's it.
2 minutes of your time or do you again have a weekend with a family and with children and 'your Majesty' is too busy?
 
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iFjfd995jhDF said:
This is your officially declared service - "Perfect Privacy offers a full 7-day money-back guarantee on all subscriptions".
I can tell you how simple it is.
You open a wallet with a balance from my translation - Click Max - Click Send - That's it.
2 minutes of your time or do you again have a weekend with a family and with children and 'your Majesty' is too busy?
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The clientele does not consist solely of you! Understand that the world does not revolve around you. There are certainly a few other customers whose concerns need to be addressed before you are attended to.
So, you are not only unfriendly but also selfish.

And now be quiet; you'll get your money back soon enough.
 
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Polygon said:
The clientele does not consist solely of you! Understand that the world does not revolve around you. There are certainly a few other customers whose concerns need to be addressed before you are attended to.
So, you are not only unfriendly but also selfish.

And now be quiet; you'll get your money back soon enough.
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Selfish?!
These words are another confirmation of the unprofessionalism of the team.
If these were competent workers, they would answer me something like: "You are #2 or #5 or #9 in the queue, please wait, your problem will be solved within ***** time".
But instead, I am a hearing "soon, soon" and stupid proverbs about grass in tickets.
And yes, I want to especially note, I am not an egoist, but refund issue is the matter of 2 clicks. You don't need to cooperate with client, do technical analysis, check servers, etc.

Be quiet?
Tell it to yourself and leave this topic. I don't need your blah blah.
 
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iFjfd995jhDF said:
matter of 2 clicks
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I'm pretty sure it's not just two clicks to trace the error and verify if your account of events is indeed as you described. After all, the payment service provider is also involved in the error in the process.
Such matters need to be investigated; otherwise, anyone could come in and claim to reverse alleged payments.

But since you know better than everyone else and dictate how people should do their jobs, despite having absolutely no idea ... just imagine it. 😄
 
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Polygon said:
I'm pretty sure it's not just two clicks to trace the error and verify if your account of events is indeed as you described. After all, the payment service provider is also involved in the error in the process.
Such matters need to be investigated; otherwise, anyone could come in and claim to reverse alleged payments.

But since you know better than everyone else and dictate how people should do their jobs, despite having absolutely no idea ... just imagine it. 😄
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Yes, I know better, because you don't read my email.
The error was traced and my account was activated.
Did you know about it ? No.
Are you the person to whom I have to report everything what have changed? No.
Therefore, yeah, all that remains is 2 clicks for refund.
That's why I tell you again - gtfo to another topic with your blah blah shit.
 
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iFjfd995jhDF said:
Yes, I know better, because you don't read my email.
The error was traced and my account was activated.
Did you know about it ? No.
Are you the person to whom I have to report everything what have changed? No.
Therefore, yeah, all that remains is 2 clicks for refund.
That's why I tell you again - gtfo to another topic with your blah blah shit.
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Just because it may have been temporarily activated for reasons of goodwill, it doesn't mean that the error has been found.

Rather, it's about your annoying, unfriendly, and selfish way of behaving. > 'You all have to drop everything and be there only for me right now'. Who wants to deal with such annoying customers?

Anyway, you’re not worth any further messages to me. :)
 
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Polygon said:
Just because it may have been temporarily activated for reasons of goodwill, it doesn't mean that the error has been found.

Rather, it's about your annoying, unfriendly, and selfish way of behaving. > 'You all have to drop everything and be there only for me right now'. Who wants to deal with such annoying customers?

Anyway, you’re not worth any further messages to me. :)
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Seems like you can't read, I'll repeat - "The error was traced and my account was activated". No "temporarily activated for reasons of goodwill". It was activated because paid. That's it.

Polygon said:
'You all have to drop everything and be there only for me right now'.
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Right now ?!
100+ hours of waiting.

Polygon said:
Anyway, you’re not worth any further messages to me. :)
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-1 useless opinion
Do not forget to keep your own word.
 
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iFjfd995jhDF said:
Right now ?!
100+ hours of waiting.
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No.

iFjfd995jhDF said:
12+ hours ago
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See here ...
12 hours in one weekend!
You really made a fuss there!
It's nice that you're obviously lying to yourself, but I had to go back on my word.

iFjfd995jhDF said:
Seems like you can't read, I'll repeat - "The error was traced and my account was activated". No "temporarily activated for reasons of goodwill". It was activated because paid. That's it.
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Yes, that's your conclusion, but nobody has confirmed it.
Otherwise you would have already done these 2 clicks!
 
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Polygon said:
Yes, that's your conclusion, but nobody has confirmed it.
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Bitcoin blockchain confirmed it 662 times already.
Daniel from support confirmed there was an error with notification system and manually accept the payment because checked it on explorer and in their wallet.
But you can't see it, because it's in my email.
All what you can do is to post here your useless shit opinion.

Polygon said:
See here ...
12 hours in one weekend!
You really made a fuss there!
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I have never used PP support.
I used other VPN services where got answer instantly every time i need it.
And 12 hours is enough to gave an answer.
But now it's 100+ hours and issue not solved.

Polygon said:
It's nice that you're obviously lying to yourself, but I had to go back on my word.
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It is you who are trying to slander me, making your own useless opinion correct, but the facts are against you.
Yes, back to your word.
You have already broken it.
The second attempt.
 
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Junge der checkt einfach nicht das ich seine art und weise kritisiere und es eigentlich nur darum geht. :cool:
So toxische Menschen braucht einfach echt niemand.
 
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I will not translate this shit.
But another fact is obvious - you are not the man of a word. You broke it twice in 1 hour speaking with me.
Miserable.
Attempt number 3.
 
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