Answered: Unacceptable behavior

[iFjfd995jhDF]

12+ hours ago I registered on your site to buy VPN.
For registration, I used a temporary email.
The first purchase order was test to get a password for the service.
Then I created a new order that was paid, but for some unknown reason my account, was not activated.
At the time I write this post, the transaction already has 108!!! confirmations.
I created a ticket for your support #44,951, also 12+ hours ago, during which time they did not answer me a single word!
I sent them email to info@perfect-privacy.com. No answer.
I sent feedback through website form. No answer.
After this, I do not want to use your service.
Return my funds to me.

 

[iFjfd995jhDF]

So how long should i wait ??

 

[iFjfd995jhDF]

This is disgusting, 20+ hours of waiting, but in response complete silence and ignoring.
Nice service.

 

[iFjfd995jhDF]

[Confirmations: 147]

 

[iFjfd995jhDF]

Good job. 24 hrs has passed , no answers ,no refund!

 

[iFjfd995jhDF]

Worst service ever...
[Confirmations: 164]

 

[iFjfd995jhDF]

Why are you wasting my time ??
Return my money to me and I will leave, I don't need such a disgusting service.

 

[AirXbox]

@PP Christian check das mal

 

[AirXbox]

I understand your anger, however I recommend you to stay because beside this delay, the security it provides is worth every cent.

 

[Polygon]

So how long should i wait ??

Bro, Perfect Privacy is practically a 2 man company and it's the weekend in Germany!
Chill your base!

 

[bohumil]

Gibts den Frank noch?

 

[iFjfd995jhDF]

Bro, Perfect Privacy is practically a 2 man company and it's the weekend in Germany!
Chill your base!

2 man company ??
This should be indicated in red on the main page, then I would not even think to buy it.
In any case, they sell services, then they are businessmen. So they must monitor their business.
And yes, I already used the services a few years ago. And then the acceptance of payment and activation of the account took place instantly. Apparently, it worked in automatic mode.
Why now in manual?
But I don't want to waste time disputes.
Refund and that's it.
And yes, I bought VPN when there was Friday in Germany, a working day, not a weekend.

 

[iFjfd995jhDF]

By the way,
[Confirmations: 219]
and
I'm still waiting
Oh...I forgot, Saturday. The guys drink beer and have fun with families, why do they need all this.
Weird, I can’t find information on the site that you don’t have to pay on Friday, because it is almost a weekend and you will not answer until Monday.

 

[Polygon]

By the way,
[Confirmations: 219]
and
I'm still waiting
Oh...I forgot, Saturday. The guys drink beer and have fun with families, why do they need all this.
Weird, I can’t find information on the site that you don’t have to pay on Friday, because it is almost a weekend and you will not answer until Monday.

You are an incredibly impatient person! Regarding the weekend, I mean your complaint and not your payment, which usually occurs automatically. Clearly, an error has occurred, which is most likely due to the payment provider, and PP now has to deal with it.

Have a nice weekend.

 

[iFjfd995jhDF]

You are an incredibly impatient person! Regarding the weekend, I mean your complaint and not your payment, which usually occurs automatically. Clearly, an error has occurred, which is most likely due to the payment provider, and PP now has to deal with it.

Have a nice weekend.

I created a ticket to the 'support' on Friday when it was 13 conformations, so it was a business day, not weekend.
I'm patient enough, but if I buy VPN, then I need it here and now.
I already bought another, I don't need this one, especially given all these circumstances.
I'm just waiting for refund based on full 7-day money-back guarantee on all subscriptions.
I hope these 2 people are not in the 14 day holidays far at sea where there is no Internet and civilization.

Have a nice weekend too.

 

[Polygon]

Well, if you think they fall out of the weekend faster because you write your confirmations and hours every 5 minutes, keep it up.
Waste of time.

 

[iFjfd995jhDF]

Well, if you think they fall out of the weekend faster because you write your confirmations and hours every 5 minutes, keep it up.
Waste of time.

Yes, waste of time.
But who is to blame?
It’s definitely not me.
They waste my time.
If you own business - control it every day. Do not make people wait.
I will better use VPN where there is a live chat and support responds in a matter of seconds. And I will not waste my time and nerves on the waiting.

 

[notthepolice]

Yes, waste of time.
But who is to blame?
It’s definitely not me.
They waste my time.
If you own business - control it every day. Do not make people wait.
I will better use VPN where there is a live chat and support responds in a matter of seconds. And I will not waste my time and nerves on the waiting.

you are wasting your own time bruh. 1 E-Mail would be enough but you invest so many hours in that refund..just a waste of time because you don´t make the process faster. You will get your refund anyways, with one email or 1000000 emails.

 

[iFjfd995jhDF]

you are wasting your own time bruh. 1 E-Mail would be enough but you invest so many hours in that refund..just a waste of time because you don´t make the process faster. You will get your refund anyways, with one email or 1000000 emails.

If they performed their work efficiently and checked customer tickets on Friday, I would not be here.

 

[stefan555]

*Popcorn mampf*