Solved: Gigabit US server not accepting credentials

Discussion in 'macOS' started by Leadx, Sep 19, 2013.

  1. L

    Leadx Junior Member

    Today, I added all PP servers to Viscosity on OS X, and logged into each one sequentially in order to save the username and password. Every one worked except for Gigabit US, which told me authentication failed.

    I imported the servers from the Tunnelblick file, which are:,,,,,,,,,,,

    Here are the relevant logs:

    Sep 19 11:29:10: Viscosity Mac 1.4.4 (1138)
    Sep 19 11:29:10: Viscosity OpenVPN Engine Started
    Sep 19 11:29:10: Running on Mac OS X 10.8.4
    Sep 19 11:29:10: ---------
    Sep 19 11:29:10: Checking reachability status of connection...
    Sep 19 11:29:11: Connection is reachable. Starting connection attempt.
    Sep 19 11:29:13: OpenVPN 2.3.2 i386-apple-darwin [SSL (OpenSSL)] [LZO] [PKCS11] [MH] [IPv6] built on Jun 7 2013
    Sep 19 11:29:23: Control Channel Authentication: using 'ta.key' as a OpenVPN static key file
    Sep 19 11:29:23: UDPv4 link local: [undef]
    Sep 19 11:29:23: UDPv4 link remote: [AF_INET]
    Sep 19 11:29:23: WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
    Sep 19 11:29:29: [server] Peer Connection Initiated with [AF_INET]
    Sep 19 11:29:31: AUTH: Received control message: AUTH_FAILED
    Sep 19 11:29:31: SIGUSR1[soft,auth-failure] received, process restarting
  2. PP Daniel

    PP Daniel Staff Member


    we currently have yet another issue with the us.gigabit server. A ticket has been submitted yesterday, but we have no ETA yet.
  3. L

    Leadx Junior Member

    Thanks for the update!
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