Xubuntu 16.04 - "Update VPN configuration" error

[Alfonso]

Hi,

I installed Perfect Privacy VPN in XUbuntu 16.04. I write the username and password, and when I try to Update VPN configuration it says:

"Update failed: expected 'text/plain' but got 'text/html; charset=UTF-8' from server"

I executed 'perfect-privacy-vpn -d' and the debug messages are (starting from when I open the prefereces dialog):

[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn.PerfectPrivacyVpnWindow: create new preferences_dialog
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'btn_close','clicked', 'on_btn_close_clicked'
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'preferences_perfect_privacy_vpn_dialog','destroy', 'on_destroy'
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'entry_username','activate', 'on_entry_username_activate'
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'entry_username','focus_out_event', 'on_entry_username_focus_out_event'
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'entry_password','activate', 'on_entry_password_activate'
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'entry_password','focus_out_event', 'on_entry_password_focus_out_event'
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'pref_pane_account','focus', 'on_focus'
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_cpf_add_1to1','clicked', 'on_button_cpf_add_1to1_clicked'
[2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'chk_cpf','toggled', 'on_chk_cpf_toggled'
[2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_cpf_change_server','clicked', 'on_button_cpf_change_server_clicked'
[2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_cpf_delete','clicked', 'on_button_cpf_delete_clicked'
[2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_cpf_add_custom','clicked', 'on_button_cpf_add_custom_clicked'
[2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'treeviewselection_cpf_list','changed', 'on_treeviewselection_cpf_list_changed'
[2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'pref_pane_ips_ports','focus', 'on_focus'
[2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn.PrefPaneIPsPorts: handler ids: {<Gtk.CheckButton object at 0x7fa06d25a780 (GtkCheckButton at 0x2aa8180)>: 1425L, <Gtk.CheckButton object at 0x7fa06d25a910 (GtkCheckButton at 0x2aa8330)>: 1426L, <Gtk.CheckButton object at 0x7fa06d2805f0 (GtkCheckButton at 0x2aa8840)>: 1427L}
[2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'pref_pane_update','focus', 'on_focus'
[2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_update','clicked', 'on_button_update_clicked'
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: force update
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: adding task to queue: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())>
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: operating started
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: start processing task: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())>
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: updating
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: communicating, payload: {}
[2016-12-25 16:08:20] INFO: requests.packages.urllib3.connectionpool: Starting new HTTPS connection (1): www.perfect-privacy.com
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: should update: yes, any setting not set, max cache time exceeded
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: adding task to queue: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())>
[2016-12-25 16:08:20] DEBUG: requests.packages.urllib3.connectionpool: "POST /api/user.php HTTP/1.1" 200 33
[2016-12-25 16:08:20] ERROR: perfect_privacy_api.userapi.userapi_async: unknown error: 'failedLoginsWait15min'
[2016-12-25 16:08:20] INFO: perfect_privacy_api.userapi.userapi_async: communicating failed: Unknown error: failedLoginsWait15min
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: start processing task: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())>
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: updating
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: communicating, payload: {}
[2016-12-25 16:08:20] INFO: requests.packages.urllib3.connectionpool: Starting new HTTPS connection (1): www.perfect-privacy.com
[2016-12-25 16:08:20] DEBUG: requests.packages.urllib3.connectionpool: "POST /api/user.php HTTP/1.1" 200 33
[2016-12-25 16:08:20] ERROR: perfect_privacy_api.userapi.userapi_async: unknown error: 'failedLoginsWait15min'
[2016-12-25 16:08:20] INFO: perfect_privacy_api.userapi.userapi_async: communicating failed: Unknown error: failedLoginsWait15min
[2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: operating ended
[2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: should update: yes, any setting not set, max cache time exceeded
[2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: adding task to queue: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())>
[2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: operating started
[2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: start processing task: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())>
[2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: updating
[2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: communicating, payload: {}
[2016-12-25 16:08:27] INFO: requests.packages.urllib3.connectionpool: Starting new HTTPS connection (1): www.perfect-privacy.com
[2016-12-25 16:08:27] DEBUG: servers.servergrouplistwithopenvpnconfig: updating openvpn configs
[2016-12-25 16:08:27] DEBUG: servers.servergrouplistwithvpnconnection: update state changed to: Updating: Updating OpenVPN configuration files
[2016-12-25 16:08:27] DEBUG: servers.servergrouplistwithvpnconnection: update state changed to: Updating: Looking for OpenVPN configuration updates...
[2016-12-25 16:08:27] DEBUG: servers.servergrouplistwithopenvpnconfig: downloading version file
[2016-12-25 16:08:27] DEBUG: perfect_privacy_api.members_area_downloader: POST request
[2016-12-25 16:08:27] INFO: requests.packages.urllib3.connectionpool: Starting new HTTPS connection (1): www.perfect-privacy.com
[2016-12-25 16:08:27] DEBUG: requests.packages.urllib3.connectionpool: "POST /api/user.php HTTP/1.1" 200 33
[2016-12-25 16:08:27] ERROR: perfect_privacy_api.userapi.userapi_async: unknown error: 'failedLoginsWait15min'
[2016-12-25 16:08:27] INFO: perfect_privacy_api.userapi.userapi_async: communicating failed: Unknown error: failedLoginsWait15min
[2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: operating ended
[2016-12-25 16:08:28] DEBUG: requests.packages.urllib3.connectionpool: "POST /member/ HTTP/1.1" 200 8032
[2016-12-25 16:08:28] DEBUG: perfect_privacy_api.members_area_downloader: POST request finished
[2016-12-25 16:08:28] DEBUG: servers.servergrouplistwithvpnconnection: update state changed to: Update failed: expected 'text/plain' but got 'text/html; charset=UTF-8' from server

The same happens in XUbuntu 15.10

In Windows 8.1 and Ubuntu 16.04 works.

What should I do?

Thanks!

 

[Alfonso]

I found the error. A typo in my password. Sorry!

I leave the message so anyone can translate it to "wrong user/password"