Hi, I installed Perfect Privacy VPN in XUbuntu 16.04. I write the username and password, and when I try to Update VPN configuration it says: "Update failed: expected 'text/plain' but got 'text/html; charset=UTF-8' from server" I executed 'perfect-privacy-vpn -d' and the debug messages are (starting from when I open the prefereces dialog): Code: [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn.PerfectPrivacyVpnWindow: create new preferences_dialog [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'btn_close','clicked', 'on_btn_close_clicked' [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'preferences_perfect_privacy_vpn_dialog','destroy', 'on_destroy' [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'entry_username','activate', 'on_entry_username_activate' [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'entry_username','focus_out_event', 'on_entry_username_focus_out_event' [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'entry_password','activate', 'on_entry_password_activate' [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'entry_password','focus_out_event', 'on_entry_password_focus_out_event' [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'pref_pane_account','focus', 'on_focus' [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_cpf_add_1to1','clicked', 'on_button_cpf_add_1to1_clicked' [2016-12-25 16:08:19] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'chk_cpf','toggled', 'on_chk_cpf_toggled' [2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_cpf_change_server','clicked', 'on_button_cpf_change_server_clicked' [2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_cpf_delete','clicked', 'on_button_cpf_delete_clicked' [2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_cpf_add_custom','clicked', 'on_button_cpf_add_custom_clicked' [2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'treeviewselection_cpf_list','changed', 'on_treeviewselection_cpf_list_changed' [2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'pref_pane_ips_ports','focus', 'on_focus' [2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn.PrefPaneIPsPorts: handler ids: {<Gtk.CheckButton object at 0x7fa06d25a780 (GtkCheckButton at 0x2aa8180)>: 1425L, <Gtk.CheckButton object at 0x7fa06d25a910 (GtkCheckButton at 0x2aa8330)>: 1426L, <Gtk.CheckButton object at 0x7fa06d2805f0 (GtkCheckButton at 0x2aa8840)>: 1427L} [2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'pref_pane_update','focus', 'on_focus' [2016-12-25 16:08:20] DEBUG: perfect_privacy_vpn_lib.Builder: connect builder by name 'button_update','clicked', 'on_button_update_clicked' [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: force update [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: adding task to queue: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())> [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: operating started [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: start processing task: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())> [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: updating [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: communicating, payload: {} [2016-12-25 16:08:20] INFO: requests.packages.urllib3.connectionpool: Starting new HTTPS connection (1): www.perfect-privacy.com [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: should update: yes, any setting not set, max cache time exceeded [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: adding task to queue: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())> [2016-12-25 16:08:20] DEBUG: requests.packages.urllib3.connectionpool: "POST /api/user.php HTTP/1.1" 200 33 [2016-12-25 16:08:20] ERROR: perfect_privacy_api.userapi.userapi_async: unknown error: 'failedLoginsWait15min' [2016-12-25 16:08:20] INFO: perfect_privacy_api.userapi.userapi_async: communicating failed: Unknown error: failedLoginsWait15min [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: start processing task: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())> [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: updating [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: communicating, payload: {} [2016-12-25 16:08:20] INFO: requests.packages.urllib3.connectionpool: Starting new HTTPS connection (1): www.perfect-privacy.com [2016-12-25 16:08:20] DEBUG: requests.packages.urllib3.connectionpool: "POST /api/user.php HTTP/1.1" 200 33 [2016-12-25 16:08:20] ERROR: perfect_privacy_api.userapi.userapi_async: unknown error: 'failedLoginsWait15min' [2016-12-25 16:08:20] INFO: perfect_privacy_api.userapi.userapi_async: communicating failed: Unknown error: failedLoginsWait15min [2016-12-25 16:08:20] DEBUG: perfect_privacy_api.userapi.userapi_async: operating ended [2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: should update: yes, any setting not set, max cache time exceeded [2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: adding task to queue: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())> [2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: operating started [2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: start processing task: <Task (method: <bound method UserApiAsync._update of <perfect_privacy_api.userapi.userapi_async.UserApiAsync object at 0x7fa07db89710>>, args: ())> [2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: updating [2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: communicating, payload: {} [2016-12-25 16:08:27] INFO: requests.packages.urllib3.connectionpool: Starting new HTTPS connection (1): www.perfect-privacy.com [2016-12-25 16:08:27] DEBUG: servers.servergrouplistwithopenvpnconfig: updating openvpn configs [2016-12-25 16:08:27] DEBUG: servers.servergrouplistwithvpnconnection: update state changed to: Updating: Updating OpenVPN configuration files [2016-12-25 16:08:27] DEBUG: servers.servergrouplistwithvpnconnection: update state changed to: Updating: Looking for OpenVPN configuration updates... [2016-12-25 16:08:27] DEBUG: servers.servergrouplistwithopenvpnconfig: downloading version file [2016-12-25 16:08:27] DEBUG: perfect_privacy_api.members_area_downloader: POST request [2016-12-25 16:08:27] INFO: requests.packages.urllib3.connectionpool: Starting new HTTPS connection (1): www.perfect-privacy.com [2016-12-25 16:08:27] DEBUG: requests.packages.urllib3.connectionpool: "POST /api/user.php HTTP/1.1" 200 33 [2016-12-25 16:08:27] ERROR: perfect_privacy_api.userapi.userapi_async: unknown error: 'failedLoginsWait15min' [2016-12-25 16:08:27] INFO: perfect_privacy_api.userapi.userapi_async: communicating failed: Unknown error: failedLoginsWait15min [2016-12-25 16:08:27] DEBUG: perfect_privacy_api.userapi.userapi_async: operating ended [2016-12-25 16:08:28] DEBUG: requests.packages.urllib3.connectionpool: "POST /member/ HTTP/1.1" 200 8032 [2016-12-25 16:08:28] DEBUG: perfect_privacy_api.members_area_downloader: POST request finished [2016-12-25 16:08:28] DEBUG: servers.servergrouplistwithvpnconnection: update state changed to: Update failed: expected 'text/plain' but got 'text/html; charset=UTF-8' from server The same happens in XUbuntu 15.10 In Windows 8.1 and Ubuntu 16.04 works. What should I do? Thanks!
I found the error. A typo in my password. Sorry! I leave the message so anyone can translate it to "wrong user/password"
