Windows VPN manager keep asking for username/password

Discussion in 'Windows' started by myvpn, Oct 7, 2017.

  1. m

    myvpn New Member

    Dear Sir/Madam,

    I can successfully login my account on the website, and can also login VPN manager app. However when I tried to connect to any server, it kept asking for username/password. I checked log file and it shows error code is 'AUTH_FAILED'. But I can successfully login the website.

    By the way I just activated my account 2 hours ago. But in the email, it says it takes up to 3 minutes to propagate usernma/password to all servers. If I cannot connect to any server tomorrow. I will ask for money back.

    Kind regards
  2. f

    fastjp72 New Member

    I am new and having the same exact problem
  3. webslap

    webslap Member

    Does this problem still appear?
    Which Device, operating system and PP VPN-Software are you using?
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