Help please program error and internet locked out

Discussion in 'Windows' started by Userguy678, Jan 31, 2019.

  1. U

    Userguy678 New Member

    Screenshot_20190130-202716_Gallery.jpg When I try to run the vpn manager in windows 10 this error message keeps popping up. I uninstalled and reinstalled and it keeps happening. I cant even connect to the internet when I uninstall the program. I had to download the install file from my phone and transfer it to computer. Please help.
     
  2. U

    Userguy678 New Member

    k read a message below and figured program files were corrupted to shit after computer was turned off improperly after it crashed.

    I fixed it by going into the appdata folder and deleting all the perfect privacy folders. These are hidden files. These dont delete with an uninstall. Was then able to reinstall and program works and vpn connects fine now.

    I'll leave this up to help other people who have problem.
     
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    ItsFe Active Member

    You could just have removed the "user.config" file mentioned in the sixth line of the crashlog
     
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