Hi sir, madam, May I know if there is any resolution for this case? Thank you
On the linked thread, a fellow user encountered a crash of the PP software with the warning: "An error occurred! If you want to help us, take a screenshot of this message and post it on our forum..." The user was told the error came from their Windows user profile, which they should wipe and reset.
Well, now I have that problem and it just started the day before yesterday, but I wonder if the <user profile> really is the culprit; let me explain why:
The first thing I did to try to fix it was to reinstall PP, which worked like a charm. Then I went to update the software's definitions, after which the problem came right back. Now I've reinstalled the original program again and it works once more, except I get the nag message telling me to update the software. I reiterated that whole routine once more just to be sure, and yes indeed: every time I reinstall the software, the program runs fine again, but every time I update the definitions, it crashes again.
Might it not be that this latest build is causing the error message?