Could not connect to VPN Server

[LoganBarnes]

I'm getting this error "Could not connect to VPN Server. Please check your internet connection, firewall and security software. Open the VPN debug log for more details and contact us if this problem persists."

 

[Crazy Gaston]

I'm getting this error "Could not connect to VPN Server. Please check your internet connection, firewall and security software. Open the VPN debug log for more details and contact us if this problem persists."View attachment 6540

That "firewall protection" error makes be believe you have some sort of "Internet Security Suit" with an onboard firewall. If you do have such software (such as Bitdefender, Avast, Kaspersky, or Norton), please turn off their custom firewall entirely and just use the Windows Firewall.