Could not connect to VPN Server error

[VogueTaco]

Can’t post an image but here’s what the error message says:

“Could not connect to VPN Server, Please check your internet connection, firewall and security software. Open the VPN debug log for more details and contact us if this problem persists.”

Any help? Can’t seem to find a way to trouble shoot it

 

[PP Christian]

Any help?

I'm not a technican. May be it helps to reset your firewall and network. If you have a Windows system, follow this instruction.


If that does not help please make a ticket in our ticket system.
Our technicans will help you with this issue.

 

[VogueTaco]

I'm not a technican. May be it helps to reset your firewall and network. If you have a Windows system, follow this instruction.


If that does not help please make a ticket in our ticket system.
Our technicans will help you with this issue.

Didn’t work but thanks, created a ticket.